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- Link: Client Support Specialist from KGI Ong Capital
- Dates: All year 2017.
- Job location: Singapore, Singapore.
- Job description: Respond to clients’ enquiries through phone or email. Ensure that all queries and problems are followed up and solved in a promptly and effective manner. Conduct trading platforms updates and follow up with vendors any technical issue. Ensure that the IT deliverables have proper quality control and that they satisfy the users. Perform a benchmark of the platform. Team up with eFX and Sales Department to collate and communicate the requirements into project plans.
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