I have had a generally positive experience with Capital Street FX's customer service. The support team is responsive and available through multiple channels, including email, WhatsApp, and live chat. They provide clear answers and are helpful in resolving most queries.
One of the things I appreciate is their availability—emails and WhatsApp queries are often addressed promptly, and live chat support is efficient. They are patient in guiding users through deposit issues, account verifications, and platform-related concerns.
However, there is some room for improvement. While the team is knowledgeable, at times, responses can take a bit longer, especially during peak hours. More proactive follow-ups and faster resolutions for technical issues would enhance the experience further.
Overall, Capital Street FX provides reliable customer service with a dedicated team that ensures traders get the assistance they need. A solid 4-star experience!
Please note that $50 no deposit promotion is over. We may continue it in future.
Please refer to our site for update or contact our partners for updates.
Sincerely,
HiWayFX Team
gintaras
November 11, 2014
scammer....
Trader
November 11, 2014
promo is over ... it is not all 2014 .....
ceria28
November 11, 2014
4
I received the free USD50 no deposit bonus
om ala
November 11, 2014
""Please note that the $50 No Deposit Bonus promotion is over. We may continue it in the future. Please refer to our site for updates or contact our partners for updates.""
hmmmm....***k
jotados
November 11, 2014
bad bonus
Our company representative will be with you in a moment.
Jo Tadros | 15:08
hi
15:09 Alexey has joined the chat.
Alexey | 15:09
Hello Jo Tadros! How may I assist you?
Jo Tadros | 15:10
i want to get 50-usd-no-deposit-bonus
Alexey | 15:10
Please note that $50 no deposit promotion is over. We may continue it in future. Please refer to our site for update or contact our partners for updates.
Jo Tadros | 15:12
but the offer still in site
Alexey | 15:13
it is for the clients who came from a specific partner
the link you used is most likely broken or modified and therefore invalid
Jo Tadros | 15:16
specific
realy
thanx
Shafran
November 11, 2014
Scammmmmmmmmmmmmm
Our company representative will be with you in a moment.
16:14 Ioannis has joined the chat.
Ioannis | 16:14
Hello Mohamed Shafran! How may I assist you?
Mohamed Shafran | 16:15
Hi
Do u give any no deposit bonus
Ioannis | 16:16
Thank you for your interest in our company. Please note that the $50 No Deposit Bonus promotion is over. We may continue it in the future. Please refer to our site for updates or contact our partners for updates.
Mohamed Shafran | 16:17
but i opend the account last week
to get 50$
Ioannis | 16:17
are you under any of our partners sir?
Mohamed Shafran | 16:18
i dont know about that
http://www.bestforexbonus.com/node/3087
used the above link to register
Ioannis | 16:19
no sir this is not a partner of us
Mohamed Shafran | 16:20
ok, then in that page u r still promoting it
Ioannis | 16:20
we do not sir
Mohamed Shafran | 16:20
plz check my acc and tell me whether i can recive it or not
Ioannis | 16:20
we do not own every page on th einternet
which is your account?
Ioannis | 16:27
this is a link , not our site https://www.hiwayfx.com/en-uk
this is our site
Mohamed Shafran | 16:28
the link is in your domain
you just want to collect the info of traders and promoting fakely
Ioannis | 16:30
this is your opinion not the reality
Mohamed Shafran | 16:30
See this....
This site is operated by HiWay Capital Ltd. Registration number 21980 IBC 2014
i'll find the regulator and complaint about this
Ioannis | 16:30
if anyone use any link and not our site then it is not HiWayFx in responsibillity
Mohamed Shafran | 16:31
no one can use ur domain other than you
Ioannis | 16:32
sir we can have many partners and give them links but if you do not know any of our partner you cannot take a no deposit bonus
it is simple
HiWayFx decides to give or not a bonus , not clients
Mohamed Shafran | 16:33
ok
i dont want the vonus...
traders evalute the brocker sometimes using there promotions for real trading
Ioannis | 16:34
if you want to receive any bonus you can contact sales
Sales Working hours: 06:00 - 16:00 UTC
Tel: + 44 3308 280 893
email: [email protected]
Mohamed Shafran | 16:34
i did that and can not trust you anymore
thank you
The consultant is typing...
riyaz ahmad khan
November 11, 2014
I registered with this broker for $50 no deposit bonus. I verified my email address, my cell number and also ID and address proof.But after that what to do??? Chat not support No deposit bonus as they said.Now where is the link to open a bonus account in myhiwayfx (Personal cabinet). Their representative during chat said to contact their partner.But I opened my account through this site.Now who will assist me here.
Aleksandr
November 10, 2014
5
I get my bonus within 12 hours.
Techboy
November 10, 2014
Admin - Please remove this broker from the list
Support:Thank you for interest to our company.Please note that $50 no deposit promotion is over. We may continue it in future. Please refer to our site for update or contact our partners for updates.
Alisson
November 10, 2014
1
The site itself publishes a FALSE PROMOTION. If you register via the link above, you will not get any 50USD bonus account.
Big scam. Hurry!
indo
November 10, 2014
Broker Hiwayfx Scam
trader
November 10, 2014
delete this HiWayFx | $50 USD No Deposit Bonus
no deposit bonus OFFER
http://www.imageba*.com/image/0b374e363399408
Latest promotions:
Extra promotions:
Comments:
KT
November 12, 2014scam.
zegud
November 11, 2014Dear Sir,
Please note that $50 no deposit promotion is over. We may continue it in future.
Please refer to our site for update or contact our partners for updates.
Sincerely,
HiWayFX Team
gintaras
November 11, 2014scammer....
Trader
November 11, 2014promo is over ... it is not all 2014 .....
ceria28
November 11, 2014I received the free USD50 no deposit bonus
om ala
November 11, 2014""Please note that the $50 No Deposit Bonus promotion is over. We may continue it in the future. Please refer to our site for updates or contact our partners for updates.""
hmmmm....***k
jotados
November 11, 2014bad bonus
Our company representative will be with you in a moment.
Jo Tadros | 15:08
hi
15:09 Alexey has joined the chat.
Alexey | 15:09
Hello Jo Tadros! How may I assist you?
Jo Tadros | 15:10
i want to get 50-usd-no-deposit-bonus
Alexey | 15:10
Please note that $50 no deposit promotion is over. We may continue it in future. Please refer to our site for update or contact our partners for updates.
Jo Tadros | 15:12
but the offer still in site
Alexey | 15:13
it is for the clients who came from a specific partner
the link you used is most likely broken or modified and therefore invalid
Jo Tadros | 15:16
specific
realy
thanx
Shafran
November 11, 2014Scammmmmmmmmmmmmm
Our company representative will be with you in a moment.
16:14 Ioannis has joined the chat.
Ioannis | 16:14
Hello Mohamed Shafran! How may I assist you?
Mohamed Shafran | 16:15
Hi
Do u give any no deposit bonus
Ioannis | 16:16
Thank you for your interest in our company. Please note that the $50 No Deposit Bonus promotion is over. We may continue it in the future. Please refer to our site for updates or contact our partners for updates.
Mohamed Shafran | 16:17
but i opend the account last week
to get 50$
Ioannis | 16:17
are you under any of our partners sir?
Mohamed Shafran | 16:18
i dont know about that
http://www.bestforexbonus.com/node/3087
used the above link to register
Ioannis | 16:19
no sir this is not a partner of us
Mohamed Shafran | 16:20
ok, then in that page u r still promoting it
Ioannis | 16:20
we do not sir
Mohamed Shafran | 16:20
plz check my acc and tell me whether i can recive it or not
Ioannis | 16:20
we do not own every page on th einternet
which is your account?
Mohamed Shafran | 16:22
MYHIWAYFX ID: 4725
Mohamed Shafran
Ioannis | 16:22
No sir
Mohamed Shafran | 16:23
No Mean????
Ioannis | 16:24
you cannot
Mohamed Shafran | 16:25
https://www.hiwayfx.com/en-uk/50-usd-no-deposit-bonus
do you own the above site or Not
Ioannis | 16:27
this is a link , not our site
https://www.hiwayfx.com/en-uk
this is our site
Mohamed Shafran | 16:28
the link is in your domain
you just want to collect the info of traders and promoting fakely
Ioannis | 16:30
this is your opinion not the reality
Mohamed Shafran | 16:30
See this....
This site is operated by HiWay Capital Ltd. Registration number 21980 IBC 2014
i'll find the regulator and complaint about this
Ioannis | 16:30
if anyone use any link and not our site then it is not HiWayFx in responsibillity
Mohamed Shafran | 16:31
no one can use ur domain other than you
Ioannis | 16:32
sir we can have many partners and give them links but if you do not know any of our partner you cannot take a no deposit bonus
it is simple
HiWayFx decides to give or not a bonus , not clients
Mohamed Shafran | 16:33
ok
i dont want the vonus...
traders evalute the brocker sometimes using there promotions for real trading
Ioannis | 16:34
if you want to receive any bonus you can contact sales
Sales Working hours: 06:00 - 16:00 UTC
Tel: + 44 3308 280 893
email: [email protected]
Mohamed Shafran | 16:34
i did that and can not trust you anymore
thank you
The consultant is typing...
riyaz ahmad khan
November 11, 2014I registered with this broker for $50 no deposit bonus. I verified my email address, my cell number and also ID and address proof.But after that what to do??? Chat not support No deposit bonus as they said.Now where is the link to open a bonus account in myhiwayfx (Personal cabinet). Their representative during chat said to contact their partner.But I opened my account through this site.Now who will assist me here.
Aleksandr
November 10, 2014I get my bonus within 12 hours.
Techboy
November 10, 2014Admin - Please remove this broker from the list
Support:Thank you for interest to our company.Please note that $50 no deposit promotion is over. We may continue it in future. Please refer to our site for update or contact our partners for updates.
Alisson
November 10, 2014The site itself publishes a FALSE PROMOTION. If you register via the link above, you will not get any 50USD bonus account.
Big scam. Hurry!
indo
November 10, 2014Broker Hiwayfx Scam
trader
November 10, 2014delete this HiWayFx | $50 USD No Deposit Bonus
no deposit bonus OFFER
http://www.imageba*.com/image/0b374e363399408
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