I have had a generally positive experience with Capital Street FX's customer service. The support team is responsive and available through multiple channels, including email, WhatsApp, and live chat. They provide clear answers and are helpful in resolving most queries.
One of the things I appreciate is their availability—emails and WhatsApp queries are often addressed promptly, and live chat support is efficient. They are patient in guiding users through deposit issues, account verifications, and platform-related concerns.
However, there is some room for improvement. While the team is knowledgeable, at times, responses can take a bit longer, especially during peak hours. More proactive follow-ups and faster resolutions for technical issues would enhance the experience further.
Overall, Capital Street FX provides reliable customer service with a dedicated team that ensures traders get the assistance they need. A solid 4-star experience!
I've won and withdraw earnings and were reported to have transferred money, but I had to wait 10 days still do not have the money in my bank account. please help
Chandra
May 28, 2015
1
i got profit and requested $200 withdrawal. BUT until now they had not processed (and wired) it :((
mail says:
Dear Client,
We confirm that we have advised the bank to transfer to your source account the following:
Amount: 200
Currency: USD
Transfer Date: 2015-05-24
Account: ***
Please expect 2 to 5 working days for funds to be available in your bank account as funds transferred to other banks will be subject to their processing and clearing.
Please contact us if you have any questions.
Best regards,
mike
May 28, 2015
1
this broker scam, dont trust this broker, they not paid my withdraw, this is too long i wait, 2 weeks
shajahan
May 23, 2015
minimum amount to withdraw ?
Kevin
May 22, 2015
4
I have to admit, this is one honest broker. Received the bonus even though is not instant right after approval. However, support is not that good. But still, reconmended. Thumbs up
me_here
May 17, 2015
1
Minimum lot size 0.1, far too risky for a $100 account unless you're scalping.
50 lots with only $100 - impossible especially in 2 weeks, because that's as long as the bonus lasts which they don't mention...
benceh
May 17, 2015
how can i get my bonus ??
Trader
May 17, 2015
What does resident mean? A citizen of that country?
Ralat : It's $ 5.000.000,- but you can keep the Profit (in Balance), if not met 5 million they will debit the Credit 100$ bonus. but Remember, minimum to withdraw or transfer need to $100
AdaDeh
May 12, 2015
4
If i calculate 1000 notional means 10 usd. so $ 5 million will be same as 50.000 notional, means 500 usd. Please fix if i'm wrong :) minimal trade 0.1 Lot, so becareful to use it
Latest promotions:
Extra promotions:
Comments:
fxhunters
May 28, 2015I've won and withdraw earnings and were reported to have transferred money, but I had to wait 10 days still do not have the money in my bank account. please help
Chandra
May 28, 2015i got profit and requested $200 withdrawal. BUT until now they had not processed (and wired) it :((
mail says:
Dear Client,
We confirm that we have advised the bank to transfer to your source account the following:
Amount: 200
Currency: USD
Transfer Date: 2015-05-24
Account: ***
Please expect 2 to 5 working days for funds to be available in your bank account as funds transferred to other banks will be subject to their processing and clearing.
Please contact us if you have any questions.
Best regards,
mike
May 28, 2015this broker scam, dont trust this broker, they not paid my withdraw, this is too long i wait, 2 weeks
shajahan
May 23, 2015minimum amount to withdraw ?
Kevin
May 22, 2015I have to admit, this is one honest broker. Received the bonus even though is not instant right after approval. However, support is not that good. But still, reconmended. Thumbs up
me_here
May 17, 2015Minimum lot size 0.1, far too risky for a $100 account unless you're scalping.
50 lots with only $100 - impossible especially in 2 weeks, because that's as long as the bonus lasts which they don't mention...
benceh
May 17, 2015how can i get my bonus ??
Trader
May 17, 2015What does resident mean? A citizen of that country?
Noel
May 16, 2015please someone give me a bonus code please? [email protected]
thanks
sonvan pham
May 16, 20151lost = 100.000UDS , if 5.000.000usd= 50 lost
Sirojiddin Nosirov
May 16, 2015Racism, nasizm promotion. United Kingdom
Shahjd
May 16, 2015Is it for Pakistan include this offer
AdaDeh
May 12, 2015Ralat : It's $ 5.000.000,- but you can keep the Profit (in Balance), if not met 5 million they will debit the Credit 100$ bonus. but Remember, minimum to withdraw or transfer need to $100
AdaDeh
May 12, 2015If i calculate 1000 notional means 10 usd. so $ 5 million will be same as 50.000 notional, means 500 usd. Please fix if i'm wrong :) minimal trade 0.1 Lot, so becareful to use it
Ho Quang Tam
May 12, 20155 millions = 50 standard lots
It's your turn: