I have had a generally positive experience with Capital Street FX's customer service. The support team is responsive and available through multiple channels, including email, WhatsApp, and live chat. They provide clear answers and are helpful in resolving most queries.
One of the things I appreciate is their availability—emails and WhatsApp queries are often addressed promptly, and live chat support is efficient. They are patient in guiding users through deposit issues, account verifications, and platform-related concerns.
However, there is some room for improvement. While the team is knowledgeable, at times, responses can take a bit longer, especially during peak hours. More proactive follow-ups and faster resolutions for technical issues would enhance the experience further.
Overall, Capital Street FX provides reliable customer service with a dedicated team that ensures traders get the assistance they need. A solid 4-star experience!
I got the bonus straight into my cent account in just two days.. Really a very good site and appreciate the services they are offering. I'll recommend this to everyone :)
gabir a.
July 31, 2014
5
I requested this bonus on the Live chat - got it to my cent account!
Arsyad
July 31, 2014
Ini broker sialan! Uda registrasi dan upload dokumen tanggal 30 juli 2014 tapi sampai sampai hari ini tanggal 31 juli 2014 dokumen saya tidak diterima! ini broker tidak serius memberi bonus bahkan mempersulit verikasi!!
udobstvo
July 8, 2014
I do not understand, I will need to deposit 10$ additionally or not?
Trader
June 29, 2014
5
I just want to share that how i got the bonus. First i register with fxtm and then opened a cent account and they called me, i asked for bonus .They send me a coupoun number .Thats all
Karabudjan
June 25, 2014
5
Great Support, fast deposit bonus =) (y)
johan ismail
June 19, 2014
very helpful support name SKEVI ,, thanks sir/ms SKEVI
Johan Ismail | 15:16
i get it
Skevi | 15:16
Great : )
Do you mean you have received it?
Johan Ismail | 15:17
yes
i must open a new acc?
Skevi | 15:17
Excellent. Please log-in on MyFXTM and click on COUPON REDEMPTION section. At this point, you will be asked to enter the code sent to you to activate it.
Then you need to click on the Submit bar, the coupon will be activated and you will be able to receive 1000 cents as credit in your cent trading account.
Johan Ismail | 15:19
at what menu i can find the COUPON REDEMPTION
i have login
to myfxtm
Skevi | 15:19
On the Trader's desktop.
Johan Ismail | 15:21
done
it has been on my mt4
on credit
thanks a lot sir/ms
you're very helpful
:)
Skevi | 15:22
I see it in your account as Credit too. You are very welcome, Johan.
James Turner
June 18, 2014
5
Great bonus- as soon as I registered I got my money... not sure if you can do it twice I didnt try yet :)
MD Jahidul haque
June 17, 2014
5
I got a 10$ (1000 cent)voucher code after verified my account. and their trade order execution is so smooth and fast.
Thanks Forex time broker.
lady
June 17, 2014
where i can get the voucher for it?
Amber
June 14, 2014
can you give me a valid coupon/voucher , they only give the 10 dollars if you have one
ifat82
June 13, 2014
5
nice promotion no conditional......i already withdrawal 40$ via fasapay and done..... (y)
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Comments:
fso56
September 4, 2014Who withdrawn????????????
waleed
September 3, 2014I got the bonus straight into my cent account in just two days.. Really a very good site and appreciate the services they are offering. I'll recommend this to everyone :)
gabir a.
July 31, 2014I requested this bonus on the Live chat - got it to my cent account!
Arsyad
July 31, 2014Ini broker sialan! Uda registrasi dan upload dokumen tanggal 30 juli 2014 tapi sampai sampai hari ini tanggal 31 juli 2014 dokumen saya tidak diterima! ini broker tidak serius memberi bonus bahkan mempersulit verikasi!!
udobstvo
July 8, 2014I do not understand, I will need to deposit 10$ additionally or not?
Trader
June 29, 2014I just want to share that how i got the bonus. First i register with fxtm and then opened a cent account and they called me, i asked for bonus .They send me a coupoun number .Thats all
Karabudjan
June 25, 2014Great Support, fast deposit bonus =) (y)
johan ismail
June 19, 2014very helpful support name SKEVI ,, thanks sir/ms SKEVI
Johan Ismail | 15:16
i get it
Skevi | 15:16
Great : )
Do you mean you have received it?
Johan Ismail | 15:17
yes
i must open a new acc?
Skevi | 15:17
Excellent. Please log-in on MyFXTM and click on COUPON REDEMPTION section. At this point, you will be asked to enter the code sent to you to activate it.
Then you need to click on the Submit bar, the coupon will be activated and you will be able to receive 1000 cents as credit in your cent trading account.
Johan Ismail | 15:19
at what menu i can find the COUPON REDEMPTION
i have login
to myfxtm
Skevi | 15:19
On the Trader's desktop.
Johan Ismail | 15:21
done
it has been on my mt4
on credit
thanks a lot sir/ms
you're very helpful
:)
Skevi | 15:22
I see it in your account as Credit too. You are very welcome, Johan.
James Turner
June 18, 2014Great bonus- as soon as I registered I got my money... not sure if you can do it twice I didnt try yet :)
MD Jahidul haque
June 17, 2014I got a 10$ (1000 cent)voucher code after verified my account. and their trade order execution is so smooth and fast.
Thanks Forex time broker.
lady
June 17, 2014where i can get the voucher for it?
Amber
June 14, 2014can you give me a valid coupon/voucher , they only give the 10 dollars if you have one
ifat82
June 13, 2014nice promotion no conditional......i already withdrawal 40$ via fasapay and done..... (y)
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